Mail-In Servicing Steps

Rolex and Omega service and repair anywhere in the U.S.A. Simply send in your watch by following the steps below and we will repair or service your watch and safely send it back to you.

Let an expert 
Service your Rolex and Omega watch !

1. Free Estimate

Please fill out this form for a free estimate and give us as much information about your watch as possible or call (603) 742-0001. We will get back to you within 24 hours with an estimate.

We look forward to working with you!

2. Ship Watch In For Analysis 

Send your watch in via a trusted and insured shipper with our Service form which you can find by clicking here. For free shipping label click here.

Shipping Recommendations

We recommend you use Priority Registered U.S. Mail when sending in your watch for repair. You should pack the watch in a box with bubble wrap (Do not send original watch box). The post office will use paper tape to seal the seams and then stamp the seams to show the box has not been tampered with during shipping. On the Registered Mail for, there is a box to check to insure the package, and it can be insured for up to $25,000.

Registered Mail is handled separately from the rest of the mail, and is therefore more secure than plain "Insured" Mail (in fact, everyone who handles a Registered package has to sign for it throughout its transit). Insured Mail uses a blue sticker/form, while Registered uses a red sticker.

Insured Mail is adequate for packages valued at less than $500. There is a price break (at about $500) where Registered Mail is actually cheaper than Insured. Additional insurance for Registered packages is relatively inexpensive, so we generally over-insure packages when we return your watch to you. Generally, a package shipped via Registered U.S. Mail and insured for a few thousand dollars will cost about $18 to ship including insurance costs.

Shipping Address:
2 Washington St. Suite J1
Dover, NH 03820

3. Free Label

Please fill in the mailing label form and we will e-mail you free shipping label. Print a return label, tape your return label to your box, then drop it off at any authorized Shipping Center. - Thank You!

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Rolex, Omega and Tag-Heuer are trademarks of respective companies.