Before servicing your watch, we conduct a thorough diagnostic examination that will give you an exact estimate. During this process, every watch is completely documented upon arrival and all challenges are noted and your watch is photographed to document its exterior style and condition.
Your watch movement is completely disassembled (usually into 250 parts) and each part is carefully examined and replaced if necessary with factory certified original manufacturers parts.
Then all the parts go through an ultrasonic cleaning process to remove all dirt, dust and dried oils.
Your watch case is carefully disassembled and if necessary a new crown and tube are added to ensure your watch remains completely water-resistant.
All gaskets are systematically changed. The case and bracelet are then individually hand polished and refinished to restore their original luster. After a special cleaning process, your watch case is carefully assembled and we perform the first pressure test.
The newly assembled watch then undergoes 5 days and nights of testing on a specially designed wrist motion simulator, which recreates the normal activity the watch would encounter when worn on your wrist.
The final step involves a stringent visual analysis to make certain you watch is returned to you in flawless mint condition.
We stand behind our work 100%. All watches we service come with a 24-month warranty which covers parts and labor.
Please fill out this form for a free estimate and give us as much information about your watch as possible or call (603) 742-0001. We will get back to you within 24 hours with an estimate.
We look forward to working with you!