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Servicing Steps


Let an expert 
Service your Rolex and Omega watch !

taking rolex in for service

1. Diagnostic Examination

Before servicing your watch, we conduct a thorough diagnostic examination that will give you an exact estimate. During this process, every watch is completely documented upon arrival and all challenges are noted and your watch is photographed in order to document its exterior style and condition.

rolex movement service

2. Assessment 

Your watch movement is completely disassembled (usually into 250 parts) and each part is carefully examined and replaced if necessary with factory certified original manufacturers parts.

rolex and omega factory cleaning

3. Cleaning & Servicing

Then all the parts go through an ultrasonic cleaning process to remove all dirt, dust and dried oils.

rolex day date case polishing

4. Watch Case Disassembly & Polishing

Your watch case is carefully disassembled and if necessary a new crown and tube are added to ensure your watch remains completely water resistant


rolex sub case cleaning

All gaskets are systematically changed. The case and bracelet are then individually hand polished and refinished to restore their original luster. After a special cleaning process, your watch case is carefully assembled and we perform the first pressure test.

Rolex refinishing samples

Rolex 116610 service and polish

Rolex 116610

Rolex president repair

Rolex 18238

rolex sea dweller repair

Rolex 16600

rolex lady date just service

Rolex Lady-Datejust

5. Timekeeping & Calibration

After reassembly we will carefully calibrate the balance wheel which is the heart of the movement. Then we will test the performance and daily accuracy of the movement in five different positions on a sophisticated timing machine to ensure everything is set to manufactures standards. Next, the dial, hands and self-winding rotor mechanism is put in place and the movement is returned to the case. We only use the Chronoscope M1 Automatic timing machine (pictured below) which is used by service centers and other watch factories such as Rolex, Omega, Breitling and Tag Heuer.

adjusting rolex watch
rolex and omega timing test
rolex timing result
Rolex and Omega watch automatic test

The newly assembled watch then undergoes 5 days and nights of testing on a specially designed wrist motion simulator, which recreates the normal activity the watch would encounter when worn on your wrist.

6. Pressure Testing & Waterproofing

The watch case is  tested to ensure it meets water-resistance requirements. The three-step process – a vacuum test, a compression test and a condensation test – will reveal the presence of even the smallest amount of moisture inside the watch case.

rolex vacuum test
rolex pressure test
rolex condensation test
Rolex 16610 restoration

7. Quality Control

The final step involves a stringent visual analysis to make certain you watch is returned to you in flawless mint condition.

Rolex watch service warranty

8.Warranty

We stand behind our work 100%. All watches we service come with a 24-month warranty which covers parts and labor.

LET’S FIX YOUR ROLEX AND OMEGA WATCH! 


Please fill out this form for a free estimate and give us as much information about your watch as possible or call (603) 742-0001. We will get back to you within 24 hours with an estimate.

We look forward to working with you!

Address

usaws

2 Washington st. J1
Dover, NH 03820.

Contacts

By Appointment Only

Email: service@usawatchservice.com    
Phone: 603 742 0001

Schedule Appointment



Copyright © 2009 USA Watch Service. All Rights Reserved.
Rolex, Omega and Tag-Heuer are trademarks of respective companies.